Terms & Conditions
The following Terms and Conditions apply to all orders placed via our online Shop. When visiting our Website or placing an order through our online Shop (www.skiincompany.com), you agree to our terms and conditions.
Please review the following basic terms that govern your use of, and purchase of, Products from our Site. Please note that your use of our Website constitutes your agreement to follow and be bound by those terms.
These terms and conditions apply, without any restrictions or reservations, to all the purchase and sale of Products and Subscriptions concluded by SKIIN GmbH., a Swiss GmbH, whose registered office is located at Weinbergstrasse 46, 8802 Kilchberg, CH Switzerland, registered in the Swiss chamber of commerce under number 422.484.430, VAT CHE-422.484.430 (hereinafter referred to as the “Seller”) with consumers and non-professional buyers (hereinafter referred to as the “Client”, "User" or "Customer"), wishing to acquire the Products offered for sale through its Site.
The company SKIIN GmbH operates a Website and online Shop under the URL www.skiincompany.com (the “Shop”, “Website”, or “Site”). In the Shop, SKIIN GmbH advertises and promotes its Products which consist of beauty products and food supplements. Customers can (i) purchase beauty products and food supplements, (ii) purchase a Subscription to SKIIN Company beauty products and food supplements (which consists of a Subscription to a monthly or quarterly sale of Products). The Products advertised in the Shop are hereafter referred to as “Products”.
By validating an order on the Website the User acknowledges to have read, understood and accepted, without reservation, the terms and conditions of the said order as well as to be bound to all provisions under these terms and conditions. It is specified that Products are intended for the User’s personal use, without any direct connection to the User’s professional activity.
SKIIN GmbH can be contacted by any User, at any time, at the following email address: contact [at] skiincompany.com
The Seller reserves the right to refuse Service to anyone for any reason at any time. The Client understands that their content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
The Client agrees not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the Service is provided, without express written permission by the Seller.
Online Store Terms
By ordering from this Website, the Client warrants that: they are legally capable of entering into binding contracts; represents that they are at least the age of majority in their country of residence; the personal information which they are required to provide when registering is true, accurate, current and complete in all respects; and that they are not impersonating any other person or entity. The Client may not use the Products for any illegal or unauthorized purpose, nor may they in the use of the Service, violate any laws in their jurisdiction (including but not limited to copyright laws).
Accuracy, completeness and timeliness of information
The Seller is not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at the Client’s own risk.
This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for reference only. The Seller reserves the right to modify the contents of this Site at any time but has no obligation to update any information on the Site. The Client agrees that it is their responsibility to monitor changes to the Site.
Products or Services
Certain Products or Services may be available exclusively online through the Website. These Products or Services may have limited quantities and are subject to return or exchange only according to the Return Policy.
Every effort is made to display as accurately as possible the colors and images of the Products that appear at the store. The Seller cannot guarantee that the computer monitor's display of any color will be accurate.
The Seller reserves the right, but is not obligated, to limit the sales of Products or Services to any person, geographic region or jurisdiction. They may exercise this right on a case-by-case basis. They reserve the right to limit the quantities of any Products or Services offered. All descriptions of Products or Product pricing are subject to change at any time without notice, at the sole discretion of the Seller. They reserve the right to discontinue any Product at any time. Any offer for any Product or Service made on this Site is void where prohibited.
The Seller does not warrant that the quality of any Products, Services, information, or other material purchased or obtained will meet the Client’s expectations, or that any errors in the Service will be corrected.
When browsing the Website, the Client may add Products to the virtual Shopping cart, view the summary of the virtual cart and then place an Order. The Client shall provide a valid address, means of payment, as well as choose a delivery method in order to finalize their Order and effectively form a sales agreement between the Client and the Seller. By finalizing the Order, the Client accepts the price of the ordered Products as well as the payment terms and conditions as provided on the Site. The Seller shall not be responsible for any mistakes made by the Client while entering its information nor for any subsequent consequences in terms of delays or errors in the delivery. Contractual information is subject to a confirmation by the Client at the latest at the time of the Order’s confirmation.
The Client may check the details of its Order, its total price and correct any errors before confirming its acceptance. This confirmation implies the acceptance of all provisions of these Terms and Conditions and constitutes a proof of the sales agreement.
Following the Order’s placement, the Client will receive a confirmation email. This confirmation will summarize the Order and relevant delivery information. An Order placement constitutes the conclusion of a distance selling contract between the Seller and the Client. The sale will only be considered final after the mailing of the confirmation email by the Seller and the reception in full of the price due.
The Seller reserves the right to suspend, cancel or refuse any Order from a Client, regardless of its nature and its level of performance, in the event of non-payment or partial payment of any amount due by the Client as well as in the event of a payment incident, fraud or attempted fraud relating to the use of the Site or with which there is a dispute concerning payment of a previous Order.
The Site presents the main characteristics of the Products and specifically the specifications, illustrations and indications of the Products’ capacity. It is the Client’s responsibility to take this into account before placing an Order. The validation of the Order by the Client constitutes acceptance without restriction or reservation, as well as full and complete acceptance to the Terms and Conditions.
The Subscription Agreement covered by these Terms and Conditions consists of the delivery, each calendar month or quarter, of food supplements. By purchasing a Subscription, the Subscriber accepts the Terms and Conditions and acknowledges having read, understood and accepted them without reservation, in full knowledge of the facts.
The company offers a monthly Subscription Service (each month) and a quarterly Subscription Service (each quarter). By purchasing a Subscription, the Subscriber will receive food supplements each relevant period. By accepting the offer, the Subscriber agrees to a monthly or quarterly payment of an amount defined at the time of the initial order. As such, the Subscriber will be charged monthly or quarterly, after the initial Order or Order renewal, and will receive the Product(s) monthly or quarterly during the whole duration of the Subscription. The Customer will be able to access and manage their subscriptions by creating an online account using the same email address as at checkout. Via the online account, Customers can review their orders and manage personal information such as address and credit card information.
The Subscriber may terminate its Subscription via the Website. A minimum subscription commitment period applies before a subscription can be cancelled, as follows: 3 months for a monthly subscription, and 1 quarter for a quarterly subscription. If the termination occurs after the monthly or quarterly direct payment, the Order is deemed to have been concluded for the concerned period. The Subscriber may not demand the cancellation of this Order on the grounds of the termination request.
By subscribing, the Subscriber acknowledges to have read, understood and accepted the Terms and Conditions without reservation, in full knowledge of the facts. If a Client benefiting from a Subscription at a lower price due to its accumulated seniority should unsubscribe, this privilege will be lost, and any new Subscription shall be purchased at the rate in force on that date.
Information enabling the Subscriber to identify itself, such as username and password, is personal and confidential. This information may only be modified at the Subscriber’s or the Seller’s initiative, in particular in the event that the password is forgotten. The Subscriber is solely responsible for the use of its information details. The Subscriber shall keep them secret. In under any circumstances may the Company be liable for any disclosure made by the Subscriber. Any Order placed by the Subscriber’s username and password is deemed to have been placed by the Subscriber. The Seller’s liability shall not be retained in any event whatsoever for any damages caused by the disclosure of such personal and confidential information by the Subscriber and therefore by the use of such information by a third party. In any event, the Company’s liability shall also not be retained for any damages of any kind whatsoever, in particular as a result of the use of the subscribed services, whether it is an attack on reputation, image or loss of data that may occur as a result of the use of the services offered by the Company
Products will be delivered to Subscribers to the address indicated though the information form completed by Subscribers at the time of registration. Should the Client’s address change, it is the Subscribers’ responsibility to notify it at least five (5) days prior to the renewal of its Subscription by modifying its contact details on the Website. For any Order placed without subscribing to the monthly or quarterly Service, Products will be delivered to the address indicated by the Client at the time of the Order.
Deactivation of the Client account
In the event of non-compliance with any obligations arising from the acceptance of these Terms and Conditions, incidents of payment of the price of an Order, delivery of incorrect information at the creation of the account or acts likely to harm the Company’s interest, the Seller may, at its sole discretion, suspend access to the services provided by SKIIN GmbH., or terminate the Subscription and the Subscriber’s account, depending of the gravity of the incident. The Company also reserves the right to refuse to enter into an agreement with a Client that has been excluded or sanctioned for such an incident.
By accepting these Terms and Conditions when placing a newsletter Subscription, the Subscriber authorized the Company to send emails to the address provided at the time of the Subscription. The Subscriber may at any time unsubscribe from the newsletter.
Different vouchers of various values are offered by the Seller and will allow Clients to purchase the Products or services of their choosing according to the following terms and conditions.
Vouchers are valid for twelve months after the date of purchase. At the end of this period, they will be definitively lost for the Client and may not be the subject to any refund from the Seller at any time whatsoever.
Services shall be paid by credit card or Paypal. Please note that payment by Paypal is not possible for subscriptions. All payments made will be secured by an encryption procedure of the data to avoid their interception by a third party.
The Client hereby guarantees to the Seller to be fully authorized to use the payment method chosen for the Order’s payment and that this payment method gives legally access to sufficient funds to cover all costs resulting from the order on the Site. As such, the Seller shall not be liable in the event of fraudulent use of the payment method used.
Following a Subscription request’s receipt, a request to debit the bank account will be sent to the paying agency. The Subscription agreement will be entered into upon the authorization receipt to debit the account by the paying agency. Pursuant to the current applicable regulation, the Seller will not keep the Client’s banking information.
Payments made by the Client shall only be considered effective after the sum has been credited to the Seller’s account. In addition, the Seller reserves the right, in the event of non-compliance with the payment terms as provided above, to suspend or cancel the delivery of any ongoing orders placed by the Client.
No additional costs, higher than the costs incurred by the Seller for the use of a means of payment, shall be charged to the Client.
Accuracy of account information
The Seller reserves the right to refuse any order placed and may in their sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same Customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that they make a change to or cancel an order, the Seller may attempt to notify the Client by contacting the e mail and/or billing address/phone number provided at the time the order was made. The Seller reserves the right to limit or prohibit Orders that, in their sole judgment, appear to be placed by dealers, resellers or distributors.
The Client agrees to provide current, complete and accurate purchase and account information for all purchases made at the store. The Client agrees to promptly update account and other information, including email address and credit card numbers and expiration dates.
Retention of title
The goods shall remain the Seller’s property until full payment is made.
Products sold on the Site shall comply with the applicable legal provisions in force in Switzerland and are compatible with non-professional use. Pursuant to Swiss Consumer Code, the Seller shall deliver a Product in compliance with the agreement and is responsible for any lack of compliance existing at the time of delivery. The Seller shall be responsible for defects in compliance resulting from packaging, assembly instructions or installation when the latter was set up under its responsibility. Pursuant to Swiss Consumer Code, to comply with the agreement, a Product shall be (i) suitable for the use ordinarily expected of similar goods and, where applicable corresponds to the description given by the Seller and have the qualities shown to the buyer in the form of a sample or model and presents the qualities a buyer may reasonable except given the public statements made by the Seller, in particular through advertising or labelling, or (ii) have the characteristics defined by mutual agreement between the Parties or be suitable for any particular use sought by the Client and brought to the attention of the Seller and which the latter has accepted.
The Seller’s liability shall not be retained in the event ordered Products do not comply with the legislation of the country in which they are delivered, as it is the Client’s sole responsibility to verify this. The Seller shall also not be liable in the event the Client’s misuse, use for professional purposes, negligence or lack of maintenance by the Client as well as in the event of normal wear from use of the Product, accident of force majeure.
The Seller’s warranty is, in any event, limited to the replacement or refund of non-conforming or defective Products. The Product replacement shall not extend the duration of the guarantee.
The content of the Website is protected by copyright, trademarks, database and other intellectual property rights and the Client acknowledges and agrees not to reproduce or use any of the said studies, illustrations, presentations and photographs without the Seller’s prior express written authorization. The Seller reserves the right to ask for a financial consideration.
The Site is usually available to Clients except in the event of voluntary or involuntary interruption, in particular in case of force majeure or for maintenance purposes. Subject to an obligation of means, the Seller will do its best effort to make the Site available at all times but shall not be liable, in any case, for damages of any kind should the Site be unavailable.
Disclaimer of warranties; Limitation of Liabilites
The Seller does not guarantee, represent or warrant that use of the Service will be uninterrupted, timely, secure or error-free. Further the Seller does not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. The Client agrees that from time to time the Seller may remove the Service for indefinite periods of time or cancel the Service at any time, without notice. The Client expressly agrees that use of, or inability to use, the Service is at their sole risk. The Service and all Products and services delivered through the Service are (except as expressly stated by the Seller) provided 'as is' and 'as available' for use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall the Seller, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from the use of any of the Service or any Products procured using the Service, or for any other claim related in any way to use of the Service or any Product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or Product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the liability shall be limited to the maximum extent permitted by law.
The Client agrees to indemnify, defend and hold harmless the Seller and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, arising from or related to the use of the Site or Products, or out of the breach of these Terms of Service or the documents they incorporate by reference, or violation of any law or the rights of a third-party.
In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.
Errors, Inaccuracies and Omission
Occasionally there may be information on the Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to Product descriptions, pricing, promotions, offers, Product shipping charges, transit times and availability. The Seller reserves the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related Website is inaccurate at any time without prior notice (including after you have submitted your order).
The Seller undertakes no obligation to update, amend or clarify information in the Service or on any related Website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related Website, should be taken to indicate that all information in the Service or on any related Website has been modified or updated.
The Seller and the Client will not be liable in case of non-performance or delay in the performance of one of their obligations under these Terms and Conditions arising from force majeure.
Any disputes or claim arising out of these Terms and Conditions, including the performance, breach, termination, enforcement, interpretation, validity or any consequences arising hereof, the use or visit of the Site, the purchase of Products on the Site or the booking of any services, if not amicably settled by the between the Seller and the Client, shall be submitted to the competent courts in accordance to the Swiss proceedings rules.
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/.
Revision of these Terms and Conditions
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Subscribers may terminate their Subscription if they disagree with the updated terms and conditions by sending a registered letter with acknowledgment of receipt within ten (10) days after the entrance into force of the new Terms and Conditions.
The refusal on the updated terms and conditions shall be explicit. Without such explicit refusal before the entry into force of the new provisions, the continued use of the Site and/or the Subscription will constitute an acceptance of and agreement with such changes.
These Terms and Conditions as well as all agreements and sales arising from them shall be governed and interpreted in accordance with the laws of Switzerland.
Questions about the Terms and Conditions should be sent to us at firstname.lastname@example.org.
By Shopping at Skiin Company you agree to all the above terms & conditions.
"Company” means SKIIN GmbH (imprint).
“Client”, "Customer", or "User" means any non-professional or consumer who has ordered Products sold on the Website; or means any legal or natural personal using and browsing this Site.
“Order” means all orders place by a User on this Site.
“Parties” means the Seller and the Client together.
“Products” means material goods offered for sale on this Site.
“Shop”, “Website” or “Site” means the present online shop and Website, i.e. http://www.skiincompany.com.
“Subscriber” means any legal or natural person who has subscribed to a SKIIN Company Subscription.
“Subscription” or “Member Agreement” means the Subscription Service package offer by the Seller to benefit from the Service of receiving food supplements each month or quarter.